Privacy Policy

1. Introduction

Hong Kong Mile Information Technology Co., Limited ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our MoodPlayer ("App", "Service").

Please read this Privacy Policy carefully. By using the App, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use our services
• Contact us for support
• Subscribe to our newsletter or marketing communications
• Participate in surveys or promotions

This information may include:

• Name
• Email address
• Phone number
• Date of birth
• Profile picture
• Payment information (processed by third-party payment processors)
• User preferences and settings

2.2 Automatically Collected Information

When you access and use the App, we may automatically collect certain information, including:

• Device Information: Device type, operating system, unique device identifiers, mobile network information
• Usage Information: Features used, content viewed, time spent on the App, search queries, interaction with content
• Location Information: Approximate location derived from IP address (with your consent, we may collect precise location data)
• Log Data: IP address, browser type, access times, pages viewed, crash reports
• Cookies and Tracking Technologies: Cookies, web beacons, and similar technologies to enhance user experience

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Authentication services (e.g., Google, Facebook) if you choose to sign in through them
• Analytics providers
• Advertising partners
• Payment processors

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Provide and Maintain Services

• Create and manage your account
• Process your transactions
• Deliver content and personalized recommendations
• Provide customer support
• Send service-related notifications

3.2 Improve and Develop Services

• Analyze usage patterns and trends
• Conduct research and development
• Test new features and functionality
• Fix bugs and improve performance
• Understand user preferences and behavior

3.3 Communicate with You

• Send updates, newsletters, and promotional materials (with your consent)
• Respond to your inquiries and support requests
• Notify you about changes to our services or policies
• Send push notifications (with your consent)

3.4 Security and Legal Compliance

• Detect, prevent, and address fraud and security issues
• Enforce our Terms of Service
• Comply with legal obligations
• Protect our rights, property, and safety, and that of our users

3.5 Personalization

• Customize content and recommendations
• Remember your preferences and settings
• Show relevant advertisements

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Cloud hosting providers
• Analytics services
• Payment processors
• Customer support platforms
• Marketing and advertising partners

4.2 Business Transfers

If we are involved in a merger, acquisition, sale of assets, bankruptcy, or reorganization, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:

• Compliance with legal obligations
• Protection of our rights and property
• Prevention of illegal activities
• Protection of personal safety of users or the public

4.4 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

4.5 Aggregated or De-identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When we no longer need your information, we will securely delete or anonymize it. The retention period varies depending on the type of information and the purposes for which it is used.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication procedures
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You have the right to access and receive a copy of your personal information in a structured, commonly used format.

7.2 Correction

You have the right to request correction of inaccurate or incomplete personal information.

7.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions (e.g., legal obligations, fraud prevention).

7.4 Restriction and Objection

You have the right to restrict or object to the processing of your personal information in certain circumstances.

7.5 Withdraw Consent

Where we rely on your consent to process your information, you have the right to withdraw that consent at any time.

7.6 Opt-Out of Marketing

You can opt out of receiving marketing communications by following the unsubscribe instructions in those messages or by contacting us.

7.7 Exercising Your Rights

To exercise any of these rights, please contact us at mile@mileInfo.top. We will respond to your request within 30 days.

8. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we discover that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.

9. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your own, including Hong Kong. These countries may have different data protection laws than your country of residence. By using our App, you consent to the transfer of your information to these countries.

When we transfer personal information internationally, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Authenticate users
• Analyze usage patterns
• Deliver personalized content and advertising
• Improve our services

10.1 Types of Cookies We Use

• Essential Cookies: Necessary for the App to function properly
• Analytics Cookies: Help us understand how users interact with the App
• Functionality Cookies: Remember your preferences and personalize your experience
• Advertising Cookies: Deliver relevant advertisements

10.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but this may affect the functionality of the App.

11. Third-Party Links and Services

Our App may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (if you have provided an email address)
• Displaying a prominent notice in the App

Your continued use of the App after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information
• The right to non-discrimination for exercising your privacy rights

We do not sell your personal information to third parties.

14. European Union and EEA Rights

If you are located in the European Union (EU) or European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

15. Do Not Track Signals

Some web browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. We currently do not respond to Do Not Track signals.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days.

17. Data Protection Officer

For data protection inquiries, you may contact our Data Protection Officer at:

Email: mile@mileInfo.top